Terms & Conditions —
wk888 Online Gaming Platform

In these Terms & Conditions, the following terms shall carry the meanings assigned to them below. These definitions apply throughout this document and any supplementary policy documents published by wk888.

Access to and use of the wk888 platform is subject to the following eligibility requirements, all of which must be satisfied at all times during which a Player holds an active account:

1. Age: You must be at least 21 years of age. wk888 strictly enforces the minimum age requirement and reserves the right to request age verification documentation at any time. Accounts found to be held by individuals under the minimum age will be immediately closed and any deposited funds returned to the originating payment method.
2. Jurisdiction: You must access the platform from a jurisdiction in which online gaming is not expressly prohibited by applicable law. wk888 primarily serves players in Indonesia. You accept sole responsibility for determining whether your access to and use of the platform is lawful in your jurisdiction of residence.
3. Legal Capacity: You must have the full legal capacity to enter into a binding agreement. You must not be under any legal restriction — including guardianship, bankruptcy proceedings, or court order — that would prevent you from making financial commitments.
4. Not a Restricted Person: You must not be a current or former employee, contractor, director, officer, or close family member of any such person, of wk888 or any affiliated entity, game supplier, or payment processor associated with the platform.
5. Self-Exclusion Status: You must not have previously applied for self-exclusion from the wk888 platform or from any other licensed gambling operator, unless such exclusion period has formally expired and you have followed the designated reinstatement process.

To access the full range of services on wk888, you must create a personal account by completing the registration process accurately and in full. The following conditions govern account registration:

• Each individual may hold only one (1) active wk888 account. The creation of multiple accounts by the same individual — whether under the same name, different names, or via different devices or IP addresses — is strictly prohibited and constitutes grounds for immediate account suspension.
• You must provide accurate, current, and complete information at the time of registration, including your full legal name as it appears on your government-issued identification document, a valid email address, and a current mobile number registered in Indonesia.
• You must keep your registration information up to date. Any changes to your name, contact details, or payment account information must be communicated to the wk888 support team promptly. wk888 is not liable for failed transactions or communications resulting from outdated account information.
• You are solely responsible for maintaining the confidentiality of your login credentials, including your username and password. You must not share your credentials with any third party. All activity conducted through your wk888 account using your credentials is your responsibility.
• wk888 reserves the right to refuse any account registration application at its sole discretion, without being required to provide a reason for the refusal.
• Accounts that have not been accessed for a continuous period of 12 months may be classified as dormant. wk888 will notify the registered email address before applying any dormancy policy to the account balance.

wk888 is required under its international gaming licence obligations to verify the identity of all players before processing withdrawal requests above certain thresholds, and may require verification at any other stage of the account lifecycle at its discretion. The KYC process may include, but is not limited to:

• Government-issued photo ID: A clear, legible copy of your Indonesian National Identity Card (KTP), passport, or driving licence.
• Proof of address: A document issued within the past three months confirming your residential address, such as a utility bill, bank statement from BCA, BRI, BNI, or Mandiri, or an official government letter.
• Payment method verification: Confirmation that the bank account or e-wallet used for deposits and withdrawals belongs to you — for example, a screenshot of your BCA or BRI mobile banking account page showing your full name and account number.
• Source of funds: In cases where the total volume of deposits exceeds a threshold determined by wk888's compliance procedures, wk888 may request documentation confirming the legitimate source of funds used for gambling activity.

Failure to provide requested KYC documentation within 30 days of the request will result in the suspension of withdrawal capabilities on the account. wk888 will make reasonable efforts to assist players in completing the KYC process through the 24/7 support team.

All deposits to a wk888 account are subject to the following terms:

• Deposits must be made using one of the approved payment methods available on the platform: BCA, BRI, BNI, Mandiri, CIMB Niaga bank transfer, or OVO, DANA, GoPay, ShopeePay, LinkAja e-wallet transfer.
• All deposits are processed in Indonesian Rupiah (IDR). Minimum and maximum deposit amounts are displayed in the cashier at the time of transaction and may be subject to change without prior notice.
• Deposits must originate from a payment account held in the name of the registered wk888 account holder. Third-party deposits are prohibited. Any deposit found to originate from a third party may be voided and returned, and the account may be suspended pending investigation.
• wk888 does not charge transaction fees on deposits. However, your bank or e-wallet provider may apply their own fees; wk888 bears no responsibility for any such charges.
• Deposits are generally credited to the wk888 account balance within minutes of transfer confirmation. In cases of technical delay, players should contact support with the transfer receipt for manual processing.
• wk888 reserves the right to refuse or reverse a deposit at its discretion, including in cases where the deposit originates from a flagged payment instrument or where fraud is suspected.

Withdrawal requests on wk888 are subject to the following conditions:

• Withdrawals may only be made to a payment account registered in the same name as the wk888 account. Withdrawals to third-party accounts are strictly prohibited.
• The payment method used for a withdrawal must correspond to the method used for the deposit where technically and operationally feasible. wk888 may require a withdrawal to be routed back to the original deposit instrument as an anti-money-laundering control.
• Minimum and maximum withdrawal amounts are displayed in the cashier at the time of request. These limits may be adjusted for verified VIP accounts.
• wk888 targets a withdrawal processing time of under 15 minutes for accounts that have completed KYC verification. Processing times may be extended during periods of exceptionally high volume or where additional verification is required.
• Bonus funds that have not satisfied the applicable wagering requirements are not eligible for withdrawal. Only real-money balance that has cleared wagering requirements may be withdrawn.
• wk888 reserves the right to request additional KYC documentation before processing any withdrawal, including for accounts that have previously been verified, where the transaction volume or pattern warrants further review.
• In the event of a suspected breach of these Terms & Conditions, wk888 may withhold a withdrawal pending investigation. Players will be notified of any such withholding and the reason for it within 48 hours.

wk888 offers a range of bonuses and promotional offers to new and existing players. All bonus offers are governed by the following general terms, in addition to any specific terms stated at the time the offer is presented:

• All bonuses are subject to wagering requirements. The applicable wagering multiplier and eligible games are stated in the individual bonus terms. Wagering requirements must be met in full before any portion of the bonus funds or associated winnings may be withdrawn.
• Bonus offers are available to one account per player, per household, per device, and per IP address. Any attempt to claim the same offer multiple times through different accounts will result in forfeiture of all associated bonus funds and may result in account suspension.
• wk888 reserves the right to modify, withdraw, or cancel any bonus offer at any time without prior notice, provided that any modification does not apply retrospectively to a bonus that has already been accepted and is actively subject to wagering.
• Bonuses may only be used on the platform and cannot be transferred, exchanged for cash, or applied to any account other than the one to which they were credited.
• Certain game categories may contribute at a reduced rate — or may not contribute at all — to the wagering requirement of a specific bonus. Contribution rates are stated in the individual bonus terms. As a general guide, most slot games contribute at 100%, while live casino and sportsbook wagers may contribute at a lower rate.
• wk888 reserves the right to withhold or void bonus winnings in any case where it reasonably suspects that a player has exploited a software error, system fault, or pricing anomaly in connection with a bonus offer.

The following terms govern all gameplay and betting activity on the wk888 platform:

• All bets and wagers placed on wk888 are final once confirmed. Bets may not be cancelled or modified after confirmation except where the specific game or market rules expressly permit it (for example, cash-out features in the sportsbook).
• wk888 offers sports betting markets including BRI Liga 1, EPL, La Liga, Serie A, Bundesliga, UEFA Champions League, and international tournaments including the FIFA World Cup and Piala AFF. Mix parlay (accumulator) bets and voor bola (Asian handicap) markets are available across all major fixtures.
• In the event of a technical fault, server outage, or connectivity interruption during a game session or live betting event, wk888's system logs constitute the authoritative record of all bets placed and outcomes determined. wk888 will not be liable for any alleged losses arising from a player's inability to monitor or interact with a live event due to local connectivity issues.
• Maximum win limits may apply to individual bets, game sessions, or promotional wagers. These limits are displayed within the relevant game or market interface and override any implied expectation of unlimited winnings.
• All slot games and casino table games on wk888 are supplied by third-party certified providers including Pragmatic Play, Evolution Gaming, PG Soft, NetEnt, Microgaming, and Habanero. The published RTP figures for each game reflect the theoretical long-term return and are not a guarantee of results in any individual session.
• Togel draw markets operate on fixed draw schedules. Results are determined by the official draw of the relevant lottery provider. wk888 does not influence or control draw outcomes; results are final and not subject to dispute.

wk888 is committed to promoting responsible gaming and providing tools that help players maintain control of their gambling activity. The following responsible gaming provisions are built into the platform as enforceable account features:

• Deposit Limits: Players may set daily, weekly, or monthly deposit limits from their account dashboard. Once set, a deposit limit takes effect immediately and cannot be increased for a minimum cooling-off period of 7 days.
• Session Time Limits: Players may set a maximum session duration after which they will be automatically logged out. This feature is available in the account settings panel.
• Cooling-Off Period: Players may request a temporary account suspension of 24 hours, 7 days, or 30 days. During a cooling-off period, login is disabled and no deposits or bets may be placed.
• Self-Exclusion: Players who feel they need a longer break from gambling may request permanent or extended self-exclusion by contacting the wk888 support team. Self-exclusion requests are processed within 24 hours and cannot be reversed for a minimum period of 6 months.
• Reality Check: Players may enable periodic on-screen notifications that display their session duration and net win/loss position, providing regular prompts to reassess their gambling activity.

If you believe that your gambling has become a problem, or if a friend or family member has expressed concern about your play, we strongly encourage you to visit our dedicated Responsible Gaming page or contact our 24/7 support team via live chat for confidential guidance. wk888's support agents are trained to assist players in accessing appropriate self-help resources.

The following conduct is strictly prohibited on the wk888 platform. Any player found to have engaged in prohibited conduct is subject to immediate account suspension, forfeiture of balance, and potential legal action:

• Creating or operating more than one wk888 account, whether under the same or different names.
• Providing false, inaccurate, or misleading information at registration or during the KYC process.
• Using fraudulent, stolen, or unauthorised payment instruments to fund an account.
• Colluding with other players, employees of wk888, or game operators to gain an unfair advantage in any game or betting market.
• Using automated scripts, bots, artificial intelligence tools, or any other software designed to interact with the platform in a manner not intended for human players.
• Exploiting software errors, pricing anomalies, or system vulnerabilities — including deliberate delay tactics in live casino environments.
• Money laundering, structuring deposits to avoid detection thresholds, or using the wk888 platform for any purpose other than legitimate personal entertainment.
• Accessing the platform on behalf of another person or allowing another person to access the platform using your account credentials.
• Any conduct that wk888 reasonably determines to be detrimental to the fair operation of the platform or to the experience of other players.

All content on the wk888 platform — including but not limited to the wk888 brand name, logo, website design, game interfaces, graphics, text, data compilations, software, and promotional materials — is the intellectual property of wk888 or its licensed content suppliers and is protected by applicable intellectual property laws.

Players are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform solely for personal, non-commercial entertainment purposes. This licence does not permit:

• Copying, reproducing, distributing, or publishing any content from the wk888 platform without express written permission.
• Using the wk888 brand name, logo, or any associated trademarks in any context — including social media, third-party websites, or promotional materials — without written authorisation.
• Reverse engineering, decompiling, or otherwise attempting to extract the source code of any software component of the wk888 platform.

To the fullest extent permitted by applicable law, wk888 excludes all liability for the following:

• Any loss of profits, revenue, data, or goodwill — whether direct, indirect, or consequential — arising from your use of or inability to use the wk888 platform.
• Any interruption to the platform caused by maintenance, technical failures, third-party infrastructure outages, or events beyond wk888's reasonable control, including natural disasters, government actions, or telecommunications network failures.
• Any losses arising from a player's reliance on information displayed on the platform, including but not limited to odds, statistics, game results, or promotional terms, where such information is subject to change in real time.
• Any claims arising from a player's failure to comply with the eligibility requirements or the terms of these Terms & Conditions.

Where liability cannot be excluded under applicable law, wk888's total liability to any player in respect of any claim shall not exceed the total value of funds deposited by that player in the 30-day period immediately preceding the event giving rise to the claim.

wk888 collects, stores, and processes personal data in accordance with its Privacy Policy, which forms an integral part of these Terms & Conditions and is incorporated herein by reference. By registering an account, you consent to the collection and processing of your personal data as described in the Privacy Policy.

Key data processing activities include: account administration, KYC verification, transaction processing, fraud detection, customer support, and — where you have opted in — marketing communications. wk888 does not sell personal data to third parties. Data is shared only with service providers necessary to operate the platform (payment processors, KYC providers, game suppliers) and where required by applicable law.

wk888 reserves the right to amend these Terms & Conditions at any time. When material changes are made, wk888 will:

• Update the "Last Updated" date displayed at the top of this page.
• Notify registered players via email to the address on file at least 7 days before the amended terms take effect, where the change materially affects player rights or obligations.
• Display a prominent notice on the wk888 platform informing players of the change and the effective date.

Your continued use of the wk888 platform after the effective date of any amendment constitutes your acceptance of the revised Terms & Conditions. If you do not accept the amended terms, you must close your account and withdraw any remaining balance before the effective date.

These Terms & Conditions are governed by and construed in accordance with the laws of the jurisdiction in which wk888 holds its international gaming licence. By accepting these terms, you submit to the exclusive jurisdiction of the courts of that jurisdiction for the resolution of any dispute arising out of or in connection with these terms or your use of the wk888 platform.

In the event of a dispute, players are encouraged to contact wk888's support team in the first instance. wk888 commits to making a good-faith effort to resolve all player complaints within 14 business days of receipt. If a complaint cannot be resolved through direct communication, it may be escalated to the dispute resolution mechanism available under wk888's licensing framework.

Players acknowledge that online gaming may be subject to legal restrictions in their jurisdiction of residence and accept sole legal responsibility for determining whether their use of wk888 is lawful in their location. wk888 makes no representation that the platform is legally accessible in any specific jurisdiction.

If you have any questions regarding these Terms & Conditions, or if you wish to raise a formal complaint, please contact the wk888 support team through any of the following channels:

• Live Chat: Available 24/7 directly on the wk888 platform — average response time under 60 seconds.
• Email: [email protected] — responses within 24 hours.
• WhatsApp: +62 811-0888-888 — available during WIB business hours with extended coverage.

When contacting support regarding a formal complaint or these Terms & Conditions, please include your registered account username and a clear description of the issue. Our compliance team handles all formal complaints separately from general support queries to ensure appropriate escalation and documentation.