Your privacy matters to us. This Privacy Policy explains exactly what personal data wk888 collects, how it is used, who it may be shared with, and what rights you hold as a player based in Indonesia.
Six core principles that govern how wk888 handles every piece of personal data entrusted to us by our players.
Every connection to the wk888 platform is secured with industry-standard 256-bit SSL/TLS encryption. Your login credentials, personal details, and financial information are transmitted and stored in encrypted form at all times.
wk888 does not sell, rent, or trade your personal data to third-party marketers or data brokers under any circumstances. Your information is shared only with service providers strictly necessary to operate the platform — and only under binding confidentiality agreements.
Promotional emails, SMS notifications, and WhatsApp messages are sent only to players who have explicitly opted in to marketing communications. You can withdraw consent at any time through your account settings or by contacting support.
You have the right to request a complete copy of all personal data wk888 holds about you. Data access requests are processed within 30 days. We maintain clear records of what data we hold, why we hold it, and for how long.
Subject to our legal obligations — including anti-money-laundering record-keeping requirements — you may request the deletion of your personal data upon closure of your wk888 account. Requests are evaluated and confirmed within 14 business days.
Payment data processed through BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, and LinkAja is handled exclusively by certified payment processors. wk888 does not store full bank account numbers or e-wallet PINs on its servers.
wk888 ("we", "us", "our") operates the online gaming platform accessible at https://wk888.onl. As an internationally licensed gaming operator serving players across Indonesia — including Jakarta, Surabaya, Bandung, Medan, Bali, Yogyakarta, Semarang, and beyond — we are committed to protecting the privacy and security of every individual who interacts with our platform.
This Privacy Policy sets out a comprehensive account of how wk888 collects, uses, stores, shares, and ultimately deletes personal data. It applies to all players, prospective registrants, and visitors to the wk888 website, regardless of the device or method used to access the platform.
We have written this policy in plain, clear English to ensure that every player fully understands their rights and our obligations. If you have any questions after reading this document, our 24/7 support team is available via live chat, email, or WhatsApp to assist you.
wk888 collects personal data through several distinct channels. The categories of data we collect and the circumstances in which they arise are set out in the table below:
| Data Category | Examples & Details |
|---|---|
| Identity Data | Full legal name as it appears on your Indonesian National Identity Card (KTP) or passport; date of birth; nationality; gender (where provided). |
| Contact Data | Email address; Indonesian mobile phone number; residential address (city, province, postal code). |
| Account Data | Username; encrypted password hash; account creation date; account status; self-exclusion or deposit-limit settings applied to the account. |
| KYC & Verification Data | Copies of government-issued identity documents; proof-of-address documents; payment method verification screenshots; source-of-funds documentation where requested. |
| Financial Data | Deposit and withdrawal transaction records; payment method identifiers (e.g., partial BCA or BRI account number — never full account numbers); transaction amounts in IDR; processing timestamps. |
| Gaming Activity Data | Bet history; game session logs; win/loss records; bonus usage history; wagering progress against active bonus requirements. |
| Technical Data | IP address; device type and operating system; browser type and version; session duration; pages visited; referring URL; crash and error logs. |
| Communications Data | Records of live chat conversations with the support team; email correspondence; WhatsApp message logs (metadata only, where applicable); support ticket history. |
| Marketing Preferences | Opt-in/opt-out status for email newsletters, SMS promotions, and WhatsApp notifications; response data from surveys or promotional campaigns. |
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, genetic data, or biometric data unless expressly required for KYC purposes and only with your explicit consent.
wk888 uses the personal data it collects for the following specific purposes. Each purpose is tied to a legal basis described in Section 04:
wk888 processes your personal data only where a valid legal basis exists. The primary legal bases we rely on are as follows:
| Legal Basis | Processing Activities Covered |
|---|---|
| Contractual Necessity | Processing required to fulfil the agreement between you and wk888 — including account creation, transaction processing, game delivery, and support responses. |
| Legal Obligation | KYC and identity verification; AML and CTF record-keeping; age verification (21+); responding to lawful regulatory requests. |
| Legitimate Interests | Fraud prevention; platform security; multi-account detection; service quality analytics (using anonymised data); responsible gaming monitoring. |
| Consent | Marketing communications via email, SMS, or WhatsApp; optional surveys and feedback forms; any processing activity for which we have specifically requested and received your consent. |
Where we rely on consent as the legal basis, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of any processing carried out before the withdrawal.
wk888 does not sell or rent your personal data to any third party. We may share your data with the following categories of recipient, strictly on a need-to-know basis and under binding data processing agreements:
wk888 uses cookies and similar tracking technologies to operate the platform, improve user experience, and — where you have consented — deliver relevant promotional content. The types of cookies we use are categorised as follows:
Most web browsers allow you to control cookies through browser settings. Restricting essential cookies may prevent you from logging in or using core platform features. Restricting analytics or functional cookies will not affect your ability to play games or process transactions.
wk888 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by our legal and licensing obligations. The key retention periods are as follows:
| Data Category | Retention Period |
|---|---|
| Account & Identity Data | For the duration of the account plus 5 years following account closure, in compliance with AML record-keeping obligations. |
| KYC Documents | 5 years from the date of verification or account closure (whichever is later), as required by international gaming licence conditions. |
| Financial Transaction Records | 7 years from the transaction date, in line with standard financial record-keeping requirements. |
| Gaming Activity Logs | 3 years from the date of the activity, unless retained longer for an ongoing dispute or investigation. |
| Support Communications | 2 years from the date of the last interaction, retained for quality assurance, dispute resolution, and training purposes. |
| Marketing Preference Records | For the duration of the account or until consent is withdrawn — whichever comes first. Opt-out records are retained indefinitely to prevent re-contact. |
| Technical & Log Data | 90 days from collection, unless flagged in connection with a security investigation, in which case the relevant logs are retained for the duration of that investigation. |
When the applicable retention period expires, personal data is securely deleted or irreversibly anonymised so that it can no longer be associated with any individual player.
wk888 implements a comprehensive suite of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Key measures include:
While wk888 employs rigorous security practices, no digital system can guarantee absolute security. You are responsible for keeping your account credentials confidential and for notifying wk888 immediately if you suspect unauthorised access to your account.
As a wk888 player, you hold the following rights with respect to your personal data. To exercise any of these rights, contact the wk888 privacy team via the channels listed in Section 14:
The wk888 platform is strictly restricted to individuals who are 21 years of age or older. We do not knowingly collect or process personal data from individuals under the age of 21.
Age verification is a mandatory component of the wk888 KYC process. Where wk888 discovers, at any stage of the account lifecycle, that an account is held by an individual under 21 years of age:
As an internationally licensed gaming operator, wk888 may transfer personal data to servers, processors, and service providers located outside Indonesia. Such transfers may occur when processing payments, delivering games from studios based in Europe or Asia, or operating cloud infrastructure.
Where personal data is transferred internationally, wk888 ensures that appropriate safeguards are in place to protect the data at the destination, including:
You may request details of the specific safeguards applicable to any international transfer of your data by contacting the wk888 privacy team.
The wk888 platform integrates third-party services to deliver certain features. These include game content from Pragmatic Play, Evolution Gaming, PG Soft, NetEnt, and Microgaming; payment processing from Indonesian banks and e-wallet providers; and live customer support tooling. Each third-party provider operates under its own privacy policy.
wk888 does not control the privacy practices of third-party game studios or payment providers. However, all third parties with whom we share personal data are contractually required to:
wk888 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform functionality. When material changes are made, we will:
Your continued use of the wk888 platform after the effective date of any updated Privacy Policy constitutes your acknowledgement and acceptance of the changes. If you do not accept the revised policy, you must close your account and request erasure of your personal data before the effective date.
If you have any questions about this Privacy Policy, wish to exercise any of your privacy rights, or wish to raise a formal data protection complaint, please contact the wk888 privacy team through any of the following channels:
When submitting a privacy rights request or complaint, please provide your registered account username, the nature of your request, and — where applicable — a copy of your identity document to enable us to verify your identity before processing the request.
wk888 commits to acknowledging all formal privacy complaints within 5 business days and to providing a substantive response within 30 days. If you are not satisfied with the outcome of a complaint, you may escalate the matter to the relevant data protection authority or to the dispute resolution mechanism available under wk888's licensing framework.
Your privacy is fully protected under this policy. Log in to your wk888 account to explore sports betting, live casino, slot games, and more — all on a secure, internationally licensed platform.
🔞 Adults Only — 21+ Gambling involves financial risk. Please play responsibly.